Terms and Conditions

  • All Incognita Jewelry Spiders are handmade with high quality materials. Due to the nature of the beads used in construction some natural variation occurs.

  • All Sales are Final. No Refunds or Exchanges. Customers are encouraged to contact me with questions and clarifications before purchase. https://www.incognitajewelry.com/contact-us

  • All prices are subject to change without notice. We reserve the right to refuse or cancel any order. By submitting payment information, you authorize us to charge your designated method for the total amount of your purchase.

  • Customer agrees to provide accurate, current, and complete information during registration and to update such information. Customer is solely responsible for maintaining the confidentiality of their account password and for all activities that occur under their account.

  • Incognita Jewelry is not responsible for lost or missing mail. If your package is lost or missing, the customer is responsible for contacting USPS https://www.usps.com/help/claims.htm

  • Orders are usually shipped within 3-5 business days and are shipped USPS Ground Advantage with insurance of up to $100. If there needs to be a delay in shipping, customer will be notified by email with an estimated shipping time. Once orders are shipped, customer will receive tracking information by email. If orders are needed sooner, please contact me and make arrangements. https://www.incognitajewelry.com/contact-us

  • All content, including text, graphics, and logos, is the property of Incognita Jewelry and protected by international copyright laws. You may not modify, publish, transmit, or exploit any content without express written permission. Unauthorized use may result in legal action.